Returns & Exchanges

If you want to cancel your order prior to shipment, you must contact us immediately email. And 5% cancellation fee will be applied.
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Unwashed or unworn (except tryout) may, within 7 days from the date merchandise was returned. Item (s) must be returned state or received goods will be returned to the sender.
*** Guideline
1.A Return Authorization must be obtained from customer service to a refund. Or the package will be sent back to you.
2.Please give reason for return in the return authorization and return-to address to receive.
3.pack goods safely. Please include the following information with your return: bill-name, address, ship name, address, order number, reason for return.
exchanges
Exchange requests must be made within 7 days of order receipt for merchandise
Enter the exchange item and the new color or size in your email to the customer service. ! Product must be in new condition and unworn to be withdrawn.
Availability of replacement item is not guaranteed. You will receive an e-mail notification of the completion of exchange processing.
Note:
*** Postage is not refundable.
*** 20% handling fee will be deducted from the refund.
*** If the item is non-quality problems, customers need to add 20% postage for exchange delivery fees.
*** Return may takes 1-2 weeks and lasts at least one billing cycle for the credit to your account will appear.
*** To get to the customer service for questions to the Return Authorization, please write to